Shop Policies

Magical Mala is a business built on honesty and commitment, and dedicated to delivering the highest quality gemstones and creations.

Returns & ExchangesI gladly accept returns and exchanges. Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery. Can not refund shipping fees.
I don't accept cancellations
But please contact me if you have any problems with your order. or call/text (970) 210-4095

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
You can purchase your Magical Mala using all major Credit Cards or Paypal.
Orders may take up to one (1) week to process.
Orders are typically delivered within 2-5 business days (USA) via USPS Priority. Tracking Numbers will be included once order is fulfilled.
You will have options to purchase expedited shipping or you may contact us with questions. 
Additional Policies & FAQs
We do create consciously designed Magical Mala's. If you are looking for something special and specific please contact our shop for special requests and pricing. or call/text (970) 210-4095
Magical Mala is able to fulfill most orders depending on gemstone and crystal availability. Timeline of completion for a custom piece will be included in your quote. Just ask us for more information, we love creating beautiful creations!